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On Wednesday 22nd November 2016 at the itSMF awards dinner Global Knowledge were awarded Training Provider of the Year 2016. Alongside this great achievement, our very own Barry Corless was honoured with the Paul Rappaport Award for Outstanding Contribution to ITSM.

The evening was a great success with many leading industry figures attending to support the service management community’s outstanding achievements.

“We congratulate Global Knowledge for its ongoing commitment to Service Management,” said Barclay Rae, CEO at itSMF UK. “We recognise Global Knowledge for their exceptional customer service, range of training resources, outstanding results and innovative approach to training development and delivery.” Rae continued “We are also thrilled to award Barry with the Paul Rappaport award for Outstanding Contribution to ITSM. He has made a sustained and outstanding contribution over a number of years to the field of IT Service Management.”


Barry Corless, Business Development Director for Best Practice at Global Knowledge deserves recognition for his outstanding achievement. After 30 years of being in the IT and Service Management industry, we look forward to seeing what more he has to offer.

“We’re delighted to be recognised as the itSMF Training Provider of the Year,” said Allan Pettman, Managing Director at Global Knowledge UK. “We are also pleased that Barry was acknowledged for his outstanding contribution to ITSM.” Pettman continued “These awards come from an organisation which prides itself on excellence and they have once again recognised our commitment to providing innovative learning solutions in the Service Management industry.”

After the great feedback and excitement that came about from this event, we are already excited for next year.

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