Home » Archive

Articles tagged with: ITIL complementary qualifications

9 May 2011 | Katie Franklin | No Comments | 1,851 views | Categories: Events
A look back at Service Desk Show 2011

This is my first post as Marketing Executive for Global Knowledge.  At time of writing, I have only been with GKUK for 8 weeks, but already have extensive events management experience having project managed seminars and conferences, presence at trade shows and large scale gala dinners for a number of corporate companies. The first event […]

4 May 2011 | Barry Corless | No Comments | 2,173 views | Categories: Featured, Headline, ITIL & Service Management
Theory versus practice .… get the balance right

Barry Corless considers the challenges posed in balancing the requirements between theoretical knowledge and practical training. I’m sat listening to my iPod on a train journey from London to Manchester when “Get the balance right” pleads Dave Gahan on Depeche Mode’s 1983 single of the same name.  “Funny”, I thought, having just had the same […]