Global Knowledge is proud to have supported Cisco in bringing 3 new Business Transformation Certification Enablement job roles and associated certifications to Cisco’s partner community. An incentive program is also in place to help qualifying partners develop new Business Transformation competences and gain the certifications.

In a major and potentially far-reaching announcement, VMware has introduced a hybrid cloud Infrastructure as a Service (IaaS) platform built on its virtualisation platform vSphere. The IaaS cloud service, which will operated by VMware and delivered by partners, is built on the established foundation of vSphere, giving customers a common platform to seamlessly extend their […]

Microsoft has moved to end speculation by revealing that the update to Windows 8, previously codenamed Windows Blue but now confirmed as Windows 8.1, will be previewed in late June with a release date expected in late 2013.

Well, it’s certainly been a busy time at Global Knowledge with all the latest announcements and certification releases related to Cisco.

In my last blog I wrote about using podcasts and audio to keep up to speed with ITSM. In this blog I’ll cover some of the other methods I use; when I’ve got time to focus on a phone, tablet or laptop screen!

A new Cisco-sponsored study reveals that the more executives collaborate via the cloud, the more they appreciate its power, with increased business productivity and advanced global communication cited as two key benefits. Many business leaders are already familiar with the various benefits and advantages of cloud computing, from cost savings and productivity benefits through to […]

We continue our look at the CIPD’s latest Learning and Talent Development Survey 2013 with the revelation that UK businesses commonly lack a range of important leadership skills. Previously we reported on organisations failing to make the most of e-learning, this time the focus is on deficiencies in leadership development, together with some revealing insights […]

Alan Bellinger continues his look at the ways in which we deliver knowledge and skills by examining how to maintain the integrity of the knowledge base. Last month we dug behind Seymour Papert’s (of MIT) most quotable quote “You can’t teach people everything they need to know; the best you can do is position them […]

Over 10 years ago, I used to be a technical trainer and keeping up to date with the latest versions, and news about the product was a challenge, but the manufacturer’s website was my prime source of information. As an ITSM training consultant there isn’t really an equivalent to this, as there’s no manufacturer. Also there are far more channels to receive information than there used to be.

Compliance defines the minimum number of Citrix certified sales and technical staff you must have to maintain your Silver, Gold, or Platinum level status.