A look back at Service Desk Show 2011
Tags: ITIL complementary qualifications, learning and development, SDITS, service management, training
This is my first post as Marketing Executive for Global Knowledge. At time of writing, I have only been with GKUK for 8 weeks, but already have extensive events management experience having project managed seminars and conferences, presence at trade shows and large scale gala dinners for a number of corporate companies.
The first event I was tasked with was the Service Desk and IT Support Show at Earls Court last month.
SDITS is an annual trade show where the industry converges to try out the latest products and services, learn new skills and gain inspiration. Over 100 educational seminars, workshops, panel discussions, keynotes sessions and round table events took place at this year’s show. Sister show, Info Security was also running simultaneously at Earls Court so footfall promised to be high.
Armed with 4 sales people, Gran Turismo and marketing collateral, I found myself immersed in the world of ITIL®and Service Management. Our stand focused on our recently launched free ITIL® training portal for the public sector, talking delegates through the SDI Service Desk Assessment and offering service management advice. The Gran Turismo computer game encouraged delegates to our stand – “Star in our PS3 Car” ala Top Gear with the person who achieved the fastest lap winning an Amazon Kindle.
Barry Corless, Global Knowledge’s Business Development Director for Best Practice had nothing but high praise for the event. He said “The great thing about the SDITS Show is you can start to see the confidence coming back and people talking about more than just surviving. The acquisition of practical skills such as those provided by the Analyst series and SDI courses seemed to be a priority as was the interest in organisational stamps of approval through the Service Desk Certification Programme.”
If you missed us at the show don’t worry, you can get in touch with us today at email@example.com
Next on my list are the VMware Forums in Manchester (May 24th) and London (June 18th) as I delve into the world of Virtualisation and Cloud Computing.
I also run a regular webinar schedule for the UK. Global Knowledge’s free webinars are presented by industry experts and leading trainers and cover current industry trends and emerging product technologies. Please visit our website for recording of previous events and details on future webinars.